Our Services
Frequently Asked Questions
Do you accept insurance?
Ascend accepts most major insurance plans. Visit our insurance page to browse plans accepted by Ascend. If you have a copy of your insurance card, we would be happy to check on your specific insurance provider for you.
Are you uninsured? No problem, please contact our Health Concierge Team to discuss our self-pay options at 404-994-1364.
How do I schedule an appointment?
How do I prepare for a Telemedicine visit?
Our telehealth links are sent 24 hour prior to your appointment. They are sent via email and SMS text message. If you are unable to retrieve your link, please contact us at
404-994-1364.
- Technology Setup: Please ensure that you have a reliable internet connection and a device (such as a smartphone, tablet, or computer) with a camera and microphone. This will allow you to interact with our healthcare provider seamlessly. If this is first time enable camera and microphone
- Create a Quiet Space: Find a quiet and well-lit area in your home for the telemedicine visit. Minimizing distractions will help you and our provider communicate effectively. We cannot see you if you are driving or in an unsafe
- Medical Records: If you have any relevant medical records, prescriptions, or a list of medications you are currently taking, please have them handy for reference. If possible, please send your records to care_navigator@ascendmedical.com
- Be Prepared to Share: Be open and honest about your symptoms, concerns, and any changes in your health. This will help our healthcare provider make informed decisions.
- Questions: Feel free to prepare a list of questions or topics you'd like to discuss during the telemedicine visit.
How can I find my telemedicine link for virtual appointments?
404-994-1364.
Do you have virtual appointments?
Yes we offer both virtual appointments and in-person sessions at our location in Marietta.
How long are sessions?
Sessions are typically 45-60 minutes.
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